The hotel that replies best,
gets the booking.
A guest emails five hotels. Four reply with rates attached. One replies mentioning the rooftop view in July, the festival that week, and the complimentary pickup. That hotel gets the booking.
Free to start. Plans from EUR 9/month.
Connects via Gmail OAuth| IMAP(Outlook, Thunderbird, Apple Mail, and more)
Your rooms are beautiful.
Your replies aren't selling them.
Guests don't book the best hotel. They book the hotel that made them feel most welcome — and that starts with the first email.
12+ hours
Average response time
The average hotel email response takes 12 or more hours. Guest expectation is under one hour. By the time you reply, they've already booked somewhere else.
Generic
Replies that sell nothing
"Dear Guest, please find our rates attached" doesn't mention your rooftop sunset dinner, your July festival package, or your complimentary airport pickup. Generic replies lose bookings.
65-76%
Hotels short-staffed
Your inbox doesn't slow down when your team does. Every unanswered email is a room that stays empty.
Not another AI autocomplete.
Generic AI can write. ReplyArk knows your hotel.
More than replies.
ReplyArk runs your guest communication — from first inquiry to confirmed booking.
Guest profiles, built from every email
Room preference, dates, dietary needs, transfer requirements, special occasions — extracted automatically. No form fields, no manual CRM entry. Just email your guests.
Anna Bergström
Room
Sea view
Guests
2 adults
Dates
Jul 12–18
Board
Half board
Transfer: Airport pickup requested
Dietary: Vegetarian
Occasion: Anniversary
Language: German
Booking pipeline, always current
Inquiries move to confirmed bookings automatically. See which guests need a nudge, which are comparing competitors, and which are ready to confirm.
Bergström
€1,080
Tanaka
€720
Moore
Dubois
€1,440
Chen
€960
Schmidt
€2,100
Rossi
€1,800
Park
€1,260
Kumar
€900
Gentle nudges at the right time
Guest hasn't confirmed? ReplyArk drafts a warm follow-up with the right details — the festival during their stay, the room that just opened up. Helpful, never pushy.
Anna Bergström hasn’t confirmed her July booking. Gentle nudge:
"Hi Anna, just a quick note — your sea-view room for July 12–18 is still available. The Harbour Festival runs during your stay — shall I reserve a table at our rooftop terrace for the fireworks?"
Next: Kenji Tanaka (2 days quiet)
Next: David Moore (check-in in 5 days)
See your front desk performance
Response times, peak hour gaps, unconfirmed bookings, which team members need support — visible to you without reading a single email.
This week
18
Inquiries
+5
47m
Avg reply
4
Unconfirmed
Needs attention
Top performers
See the full reply.
This is what ReplyArk drafts — automatically, from your knowledge.
Dear Anna,
Thank you for your interest in staying with us! Great news — we have sea-view doubles available for July 12-18. I'd recommend our 4th-floor rooms — they catch the best sunset angle in July, and you'll have a direct view of the harbour. Your stay at a...
Reply in your guest's language. Win bookings OTAs can't.
Every direct booking saves 15-30% in OTA commission. ReplyArk helps you win those bookings by replying faster and better than any booking platform.
Multilingual, automatically
Guest writes in German? Reply goes out in German. French? French. No extra staff, no translation tools. Just the right language, every time.
Direct bookings, not OTA referrals
Warm, personal replies convert direct inquiries into direct bookings. Every one saves you the 15-30% commission you'd pay Booking.com or Expedia.
Sell the experience, not the room
ReplyArk knows your seasonal events, your restaurant hours, your best room views. It sells the stay, not just the rate.
One direct booking saves EUR 50-200 in OTA commission.
ReplyArk costs EUR 9/month.
1-2min
Draft ready
6
Languages
100%
Your control
Get started in 3 steps
Connect
Link your email — 2 minutes
AI learns
Starts learning from your conversations
Review & send
Your first draft, ready in minutes
Your emails stay yours. Always.
ReplyArk processes email content in memory and immediately discards it. No email content is ever saved to our database or logs.
Zero email storage
Processed in memory, never saved
You review everything
Nothing sent without your approval
Disconnect anytime
Your inbox, your choice
Connects via Gmail OAuth or IMAP (Outlook, Thunderbird, Apple Mail, and more).
Questions
ReplyArk processes emails in memory and immediately discards the content. No email text is ever stored in our database or logs. You can disconnect your inbox at any time and all processing stops instantly.
About 2 minutes. Connect your email inbox (Gmail, Outlook, or any IMAP provider), and ReplyArk starts learning from your conversations immediately. You can also upload documents and paste your website URL for deeper knowledge — but this is optional.
You review every draft before it's sent — nothing goes out without your approval. ReplyArk also flags uncertain information as [NEEDS REVIEW] so you know exactly where to double-check. You're always in control.
No. ReplyArk works alongside your existing email setup — Gmail, Outlook, or any IMAP provider. You keep using your email as you always have. ReplyArk reads incoming emails, drafts replies, and you review and send them.
ChatGPT can write fluent text, but it doesn't know your room rates, your guest preferences, your seasonal availability, or your hotel's unique features. ReplyArk learns all of this from your emails, documents, and website — and verifies facts against your actual data. When it's unsure, it flags [NEEDS REVIEW] instead of guessing.
Free to start — no credit card required. Paid plans start at EUR 9/month. One direct booking per month — saving OTA commission — pays for a year of ReplyArk many times over.
Yes. Visit our live demo — paste a real guest inquiry, see a real draft back. Under 2 minutes, no signup required.
Gmail, Outlook, and any email provider that supports IMAP — which is virtually all of them.
Ready to win more direct bookings?
Connect your inbox. See your first guest reply in minutes.