Private Aviation

Every quote is an aircraft, a positioning leg, and a clock.
Every reply needs to hold all three.

ReplyArk reads every email and WhatsApp your charter desk exchanges — merges them into one trip picture, drafts quotes with accurate aircraft category, positioning, catering, and compliance all in.

Paste a real enquiry. See a real quote. Under 2 minutes.

Inbox

From: Karen Liu

Subject: NYC → London Mar 20–23, 6 pax

Date: Today, 9:14 AM

"Hi, need a jet from Teterboro to London Farnborough for 6 pax, depart Friday March 20, return Monday March 23. Open departure times. Dietary: 4 vegetarian, 1 gluten-free. Budget ~$90k."
Karen Liu · WhatsApp

Quick — is there an empty leg we can piggy-back? Also husband needs a 1.2m pet carrier allowed onboard.

ReplyArk
Suggested Reply

Dear Karen,

Thank you for the enquiry. For KTEB → EGLF March 20 (depart flexible) / return March 23: I'm holding a Gulfstream G450 (heavy, 12 seats, full galley) at $88,400 all-in + US-EU fuel surcharge $3,200. Catering: 4 vegetarian + 1 gluten-free confirmed via Cuisine Solutions. Pet 1.2m carrier approved onboard (operator policy linked). Empty leg match failed for your dates...

Operator networkPricing matrixClient history

Connects via Gmail OAuth| IMAP(Outlook, Thunderbird, Apple Mail, and more)

The WhatsApp blind spot

Principals book jets on WhatsApp. Contracts close on email.

The assistant emails. The principal WhatsApps at 11pm. Someone asks about pet travel. Someone asks about catering. The charter agreement comes back to email.

ReplyArk reads both channels and merges every detail into one trip picture. Your brokers never lose a specification across threads.

  1. Karen Liu8 days ago

    KTEB → EGLF Mar 20–23, 6 pax, dietary + budget $90k.

  2. W
    Karen Liu6 days ago

    Empty leg match? Husband needs 1.2m pet carrier onboard.

  3. Your broker4 days ago

    G450 hold $88,400, catering confirmed, pet policy OK.

  4. W
    Karen Liu3 hours ago

    Approve. Principal's passport expires Apr 5 — is that OK?

Merged into one trip

G450 · heavyMar 20–236 pax · 1 petCatering + compliance cleared

Team visibility

Know which quotes are still open, which operators haven't confirmed, which trips need catering.

Which broker is holding two aircraft for the same dates? Which quote is 4 hours old with no operator confirm? Which trip needs catering but the passenger list isn't final?

ReplyArk reads every broker's conversations — email and WhatsApp — and surfaces stalled quotes, operator response delays, and incomplete trip specs per person.

Team · this week
  • Sophie C.

    22 active·3 stalled

    Ask: Liu · G450 operator confirm pending

  • Daniel T.

    16 active

  • Marco P.

    19 active·1 stalled

    Ask: Okafor · KJFK pop-up request

One picture per trip

Open any quote, see the aircraft, pax, catering, and compliance in five seconds.

A client emails a route. They WhatsApp about empty legs. They email the passenger list. Your broker, catering coordinator, and ops all need the same view.

ReplyArk shows the latest state every time. Aircraft, dates, pax, catering, pet, passports, positioning.

Deal
90%

Liu · KTEB → EGLF · G450

6 emails8 WhatsApp

Route

KTEB → EGLF · RT

Dates

20–23 Mar 2026

Aircraft

G450 · heavy · 12 seats

Pax + pet

6 + 1 pet (1.2m carrier)

Rate

$88,400 + $3,200 surcharge

Catering

4 veg · 1 GF · Cuisine Solutions

Ask for

Principal passport copy · Final passenger manifest

Last update 2 min agoWhatsApp

Drafts that know the operators

Every reply reads like your senior broker wrote it.

ReplyArk grounds every draft in your operator network, aircraft category matrix, pricing rules, compliance requirements, past trips. Not the internet.

A new broker's quote reads as confident as your director's — right aircraft, right all-in number, right pax + pet + catering handled.

Generic AI

hallucinated

Hi Karen, thanks for your charter enquiry! We have jets available in multiple categories for NYC to London. Pricing typically ranges from $70,000 to $120,000. Please confirm your dates and we'll provide options...

  • Huge price range — no specific hold
  • No aircraft named, no operator sourced
  • Ignores catering, pet, passport questions

ReplyArk

grounded

Dear Karen, KTEB → EGLF Mar 20–23 I'm holding a G450 (heavy, 12 seats) at $88,400 + $3,200 US-EU fuel. Catering 4 veg + 1 GF via Cuisine Solutions. Pet 1.2m carrier approved (operator policy linked). Empty leg match failed for your dates. Passport + manifest form attached...

Grounded in

Operator networkPricing matrixClient history
  • Specific aircraft held, specific all-in number
  • Pet policy + catering pre-confirmed
  • Empty leg check completed, no hand-wave

Business memory

Every principal, every preference, every past flight — remembered.

The principal who only flies on Gulfstreams. The assistant who approves catering. The family with a pet parrot needing CITES docs. ReplyArk captures every detail from real messages.

Next call, your broker already knows the aircraft category, the catering, and who signs.

Client Profile

Okafor Principal · VIP repeat

Flights last 12m

14

Lifetime value

$1.4M

Avg leg

$96k

Loyalty

2y repeat

Aircraft pref: G550 or Global 6000 only (privacy)

Catering: Halal · no shellfish · champagne Krug

Crew pref: Same captain when available (Capt. Davies)

Signatory: Assistant Rachel O. (replies on his behalf)

Last flight: KTEB → OMDB · Feb 14, 2026

Don't let aircraft slip

Every silent quote is a jet on another broker's manifest.

Aircraft availability can disappear in hours. Empty legs hold for 24h. Catering windows close the day before. Weather slots lock by noon.

ReplyArk surfaces every quote with no reply, every hold about to release, every passenger detail still missing — with a nudge ready.

Follow-ups
Overdue2

Liu · G450 confirm

Operator hold expires 4h

Approve

Okafor · KJFK pop-up

Departure in 18h, pax manifest missing

Approve
Today3

Chang · empty leg offer

Empty leg KLAX→EGGW — match 1 passenger

Approve

Patel · catering deadline

Menu approval by 4pm for tomorrow flight

Approve

Singh · passport copy

UK arrival — FBO needs pax list

Approve
Tomorrow1

Martinez · pet CITES

CITES doc for parrot transport Friday

Approve

See the shape of your charter desk

Know which routes repeat, which operators perform, which brokers close.

Top-performing routes + aircraft categories. Operator response time + performance. Broker conversion. Empty-leg match rate.

Filter by category, route, broker. Click any bar to see the trips behind the number.

Business Insights · Last 30 days

Top routes

deals

  • KTEB ↔ EGLF
    32+11%
  • KLAX ↔ KJFK
    28
  • EGLF ↔ LFPB
    21
  • KTEB ↔ KPBI
    19
  • KBOS ↔ KLAS
    14

Funnel conversion

this month

Enquiry100
Quote sent72
Hold + contract41
Flown37

Lead sources

share

  • Direct / retainer48%
  • Corporate referral24%
  • Private-aviation network18%
  • Inbound web10%

Stalled deals

needs attention

3 quotes > 6 hours idle

  • Liu · G450 KTEB–EGLF1d
  • Okafor · KJFK pop-up1d
  • Chang · empty leg LAX1d

Getting started

Connected in five minutes. No migration. No setup call.

Connect Gmail or IMAP in one click. ReplyArk reads your recent charter enquiries and shows trip pictures immediately.

Upload your operator network + pricing matrix + compliance rules, or point to your website. Add WhatsApp. Invite your desk when you're ready.

Connect inbox

1 click

See your quotes

immediately

Invite desk

when you're ready

Your emails stay yours. Always.

ReplyArk processes email content in memory and immediately discards it. No email content is ever saved to our database or logs.

Zero email storage

Processed in memory, never saved

You review everything

Nothing sent without your approval

Disconnect anytime

Your inbox, your choice

WhatsApp stays private

Ingestion via Meta's official Cloud API. Message bodies are processed in memory and never stored.

Connects via Gmail OAuth or IMAP (Outlook, Thunderbird, Apple Mail, and more).

Ready to win every quote race?

Connect your inbox and see your first reply in minutes.

1

Connect

Gmail or IMAP — 2 minutes

2

Let it learn

Reads operators, matrix, client history

3

Draft + send

Broker-voice replies, before the aircraft moves

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