Medical Tourism

Every procedure is personal.
Every reply needs to be, too.

ReplyArk reads every email and WhatsApp your coordinators exchange with patients — merges them into one file per patient, drafts replies with procedure package, surgeon credentials, and recovery plan all handled.

Start with your inboxSee how it works

Paste a real enquiry. See a real reply. Under 2 minutes.

Inbox

From: Michael Ross

Subject: Hair transplant — Istanbul, March

Date: Today, 9:14 AM

"Hi, 35yo male, Norwood 4 pattern. Looking into hair transplant in Istanbul next month. All-in cost? How many nights do I need to stay? Can you send surgeon credentials? Package with hotel + transfer preferred."
Michael Ross · WhatsApp

Quick — Sapphire FUE or DHI which is better for me? And recovery time before flying?

ReplyArk
Suggested Reply

Dear Michael,

Thank you for reaching out. For Norwood 4, Sapphire FUE typically delivers 4,000 grafts which suits your pattern well. Package €2,850 all-in: surgery (Dr. Yilmaz, ISHRS + board-certified plastic surgeon), 2 nights 4-star hotel, VIP transfers. Recommended stay 3 nights total. Fly home 48h post-op. Consent form + pre-op blood test template linked...

Surgeon rosterPackage inventoryMedical protocol

Connects via Gmail OAuth| IMAP(Outlook, Thunderbird, Apple Mail, and more)

The WhatsApp blind spot

Patients send photos and ask sensitive questions on WhatsApp.

Email opens the enquiry. Patients then WhatsApp consultation photos, histories, insurance docs. "How will the scar look?", "is the surgeon board-certified?", "can I swim after?". The contract + medical consent go back to email.

ReplyArk reads both channels and merges every detail into one patient file — with medical-body content treated with the same privacy controls as email.

  1. Michael Ross3 weeks ago

    Hair transplant Istanbul March, 35M Norwood 4, package w/ hotel.

  2. W
    Michael Ross2 weeks ago

    Sapphire FUE vs DHI? Recovery before flying? Sent photos.

  3. Your coordinator10 days ago

    Dr. Yilmaz credentials, package €2,850, consent form linked.

  4. W
    Michael Ross1 day ago

    Booking March 15. Blood test in advance — template?

Merged into one patient file

Sapphire FUE · 4000 graftsMar 2026Norwood 4 · 35MPackage + 3 nights

Team visibility

Know which patients need imaging, which pre-ops are overdue, which surgeons are over-booked.

Which patient hasn't sent their blood work? Which surgeon's calendar has three overlapping days? Which coordinator let a pre-op slide?

ReplyArk reads every coordinator's conversations — email and WhatsApp — and surfaces stalled patients, missing intake forms, and scheduling conflicts per person.

Team · this week

  • Ayşe D.

    24 active·3 stalled

    Ask: Ross · blood test pending

  • Burak E.

    17 active

  • Zeynep K.

    19 active·2 stalled

    Ask: Patel · dental CT scan overdue

One picture per patient

Open any patient, see the procedure, credentials, package, and prep in five seconds.

A patient emails about hair transplant. They WhatsApp photos and medical history. They email again about hotel choice. Your coordinator, surgeon's PA, and transfer team all need the same view.

ReplyArk shows the latest state every time. Procedure, surgeon, package, dates, prep status, insurance.

Deal
84%

Ross · Hair transplant · Dr. Yilmaz

7 emails9 WhatsApp

Procedure

Sapphire FUE · 4000 grafts

Surgeon

Dr. Yilmaz · ISHRS

Dates

15–18 Mar 2026

Pattern

Norwood 4 · 35M

Package

€2,850 · 4-star + transfer

Lead source

Google

Ask for

Blood test result · Signed consent

Last update 5 min agoWhatsApp

Drafts that know the protocol

Every reply reads like your senior medical coordinator wrote it.

ReplyArk grounds every draft in your surgeon roster, package inventory, medical protocols, past patients, your voice. Not the internet.

A new coordinator's reply to an anxious first-time patient reads as reassuringly as your clinic director's — right procedure, right credentials, right recovery plan.

Generic AI

hallucinated

“Hi Michael, thanks for your interest in hair transplant! Our clinic offers FUE and DHI techniques starting at $3,500. Please share your medical history and preferred date and we'll get back to you...”

  • Wrong price — not from your package rates
  • No procedure match to Norwood 4 pattern
  • No surgeon credentials or recovery detail

ReplyArk

grounded

“Dear Michael, for Norwood 4, Sapphire FUE at 4000 grafts suits well. Package €2,850: Dr. Yilmaz (ISHRS + board-certified), 2-night 4-star hotel, VIP transfers, 3-night recommended stay. 48h post-op before flying. Pre-op blood test template attached. Consultation photos already reviewed...”

Grounded in

Package ratesSurgeon rosterMedical protocol
  • Procedure matched to pattern
  • Surgeon credentials named
  • Recovery + flight plan handled

Business memory

Every patient, every allergy, every surgeon preference — remembered.

The patient who needed extra anesthesiology consultation. The family who travels for IVF every other year. The returning cosmetic patient asking for a touch-up. ReplyArk captures every detail, treated with medical-privacy discipline.

When they return, your coordinators already know the surgeon they prefer and the history they've disclosed.

Client Profile

Patel Family · Returning IVF

Cycles

2 done · 1 open

Lifetime value

$21,000

Clinic

Delhi IVF

Outcome

1 successful

Previous treatment: 2 IVF cycles · 2024 + 2025

Protocol: Long agonist · egg count avg 8

Allergies: Latex — note OT

Preferences: Hindi-speaking surgeon · 5-star hotel, ground floor

Last contact: Email · 8 days ago (cycle 3 enquiry)

Don't let pre-ops slip

Every silent patient is a surgery slot lost.

Surgery schedules are tight. Blood work expires in 30 days. Consent forms sit unsigned. Flights need to match recovery windows.

ReplyArk surfaces every patient with a missing test, unsigned consent, or quiet thread — with a reassuring draft ready to send.

Follow-ups
Overdue2

Ross · blood test

Results missing · surgery in 16 days

Approve

Patel · CT dental scan

Imaging 12 days overdue

Approve
Today3

Chang · consent form

Signature required before Friday

Approve

Nguyen · flight timing

Must match 48h post-op window

Approve

Singh · insurance proof

Pre-auth received — share with ops

Approve
Tomorrow1

Martinez · post-op check

3-week remote follow-up

Approve

See the shape of your practice

Know which procedures convert, which surgeons book out, which markets return.

Top-performing procedures. Lead-source ROI by market (US, UK, DE, GCC). Quote-to-surgery ratio per coordinator. Missing-intake rate.

Filter by market, procedure, surgeon. Click any bar to see the patients behind the number.

Business Insights · Last 12 months

Top procedures

deals

  • Hair transplant
    48+16%
  • Dental (implants + veneers)
    31
  • Rhinoplasty
    22
  • IVF
    19
  • Bariatric
    14

Funnel conversion

this month

Enquiry100
Quote + credentials56
Pre-op intake34
Surgery28

Lead sources

share

  • Google / SEO40%
  • RealSelf / MedTourism24%
  • Referrals22%
  • Meta ads14%

Stalled deals

needs attention

4 patients stalled pre-op

  • Ross · blood test9d
  • Patel · CT dental12d
  • Chang · consent form7d
  • Nguyen · flight timing8d

Getting started

Connected in five minutes. No migration. No setup call.

Connect Gmail or IMAP in one click. ReplyArk reads your recent patient enquiries and shows patient pictures immediately.

Upload your surgeon roster + package inventory + medical protocol, or point to your website. Add WhatsApp. Invite your coordinators when you're ready.

Connect inbox

1 click

See your patients

immediately

Invite coordinators

when you're ready

Your emails stay yours. Always.

ReplyArk processes email content in memory and immediately discards it. No email content is ever saved to our database or logs.

Zero email storage

Processed in memory, never saved

You review everything

Nothing sent without your approval

Disconnect anytime

Your inbox, your choice

WhatsApp stays private

Ingestion via Meta's official Cloud API. Message bodies are processed in memory and never stored.

Connects via Gmail OAuth or IMAP (Outlook, Thunderbird, Apple Mail, and more).

Ready to convert every enquiry?

Connect your inbox and see your first draft in minutes.

1

Connect

Gmail or IMAP — 2 minutes

2

Let it learn

Reads surgeon roster, packages, protocols

3

Draft + send

Clinic-voice replies, privacy-first

Start with your inboxTry the demo first

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